Terms and Conditions

Last Updated: [24th September 2024]

Welcome to Northern Alliance Games (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.northernalliancegames.co.uk (the “Site”), and any purchases you make from us. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site.
Please read these Terms carefully before using our services or making any purchases.

1. General Information
Northern Alliance Games specializes in selling models and board games. We provide information, products, and services on our Site that are subject to the Terms detailed below.
1.1 Eligibility
By using our Site, you represent that you are at least 18 years of age, or if under 18, that you have the permission of a parent or legal guardian to use the Site and make purchases.
1.2 Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated date. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.

2. Products and Services
2.1 Product Descriptions
We strive to ensure that product descriptions, images, pricing, and availability information are accurate. However, we do not warrant that product descriptions or other content on our Site are completely error-free, complete, or current. If a product offered on our Site is not as described, your sole remedy is to return it in unused condition, subject to our Return Policy.
2.2 Pricing
All prices on the Site are listed in Pounds Sterling (£) and include applicable taxes unless otherwise stated. We reserve the right to change the prices of products at any time. Prices do not include shipping costs, which will be added at checkout.
2.3 Product Availability
Products listed on the Site are subject to availability. We make every effort to display accurate stock levels, but in the case that a product is out of stock after you place an order, we will notify you and offer a refund or alternative options.
2.4 Pre-Orders
For certain products, we may offer pre-orders. Please note that shipping dates for pre-orders are estimates and may be subject to delays due to manufacturer availability or other circumstances beyond our control. We will keep you informed of any significant delays. There is often a specified release date for products. We will not release the product before the official sale date.

3. Orders and Payment
3.1 Placing an Order
By placing an order on the Site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order placed with us, limit or cancel quantities purchased, or terminate accounts that appear fraudulent or abusive.
3.2 Payment Methods
We accept a variety of payment methods, including but not limited to credit cards, debit cards, and PayPal. Payment is required at the time of purchase. You agree to provide accurate billing and payment information and authorize us to charge the full amount for the products you order.
3.3 Order Confirmation
Once you place an order, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not guarantee product availability. We will notify you if any items in your order are unavailable or if there are issues processing your payment.
3.4 Shipping and Delivery
We offer shipping to select locations. Shipping costs and estimated delivery times will be provided at checkout. Shipping times are estimates and cannot be guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances such as weather or customs issues.
For more details on our shipping policy, please visit our Shipping Policy.

4. Returns and Cancellations
4.1 Returns
We want you to be satisfied with your purchase. If for any reason you are not, you may return unused and unopened items within 14 days of receiving your order for a refund or exchange, subject to our Return Policy. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
For more details, please review our full Return Policy.
4.2 Order Cancellations
Orders can be canceled prior to shipment. Once an order has been shipped, it cannot be canceled but may be returned in accordance with our Return Policy.

5. Intellectual Property
5.1 Site Content
All content on the Site, including text, images, graphics, logos, videos, and software, is the property of Northern Alliance Games or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any content from the Site without our prior written consent.
5.2 Trademarks
All trademarks, service marks, and trade names of Northern Alliance Games are proprietary to us. Unauthorized use of any trademark or service mark is strictly prohibited.

6. Limitation of Liability
To the fullest extent permitted by law, Northern Alliance Games and its officers, employees, affiliates, or suppliers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, products, or services.
This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

7. Governing Law
These Terms are governed by and construed in accordance with the laws of [Country/Region], without regard to its conflict of law principles. Any disputes relating to these Terms or your use of the Site will be resolved in the courts of [Location].

8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. We encourage you to review these Terms periodically to stay informed of any updates.

10. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Northern Alliance Games
Website: www.northernalliancegames.co.uk
Email: sam@northernalliancegames.co.uk
Phone: 07871305080
Address: 23 Cresswell Avenue, Palmersville, Newcastle, Tyne and Wear, NE12 9DU