Privacy Policy
Last Updated: [24th September 2024]
Northern Alliance Games (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.northernalliancegames.co.uk , or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal information.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our services.
1. Information We Collect
We collect various types of information when you visit our website, including:
(a) Personal Information
When you make a purchase or attempt to make a purchase, we collect certain personal information from you, including but not limited to your:
Name
Billing address
Shipping address
Payment information (including credit card numbers)
Email address
Phone number
(b) Non-Personal Information
We may collect non-identifiable information, such as:
Browser type
IP address
Device information
Pages you view on our website
Time spent on the website
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including sending you order confirmations and updates
Communicate with you, including responding to your inquiries and sending promotional emails (with your consent)
Improve and personalize your shopping experience on our website
Analyze trends and customer behaviors to improve our products and services
Protect our website and prevent fraudulent transactions
Comply with legal obligations and resolve disputes
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
(a) Service Providers
We use trusted third-party service providers to help us operate our website, process payments, and deliver products. These service providers only have access to your information as needed to perform these tasks on our behalf.
(b) Legal Compliance
We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to claims of illegal activity.
(c) Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity as part of the business transaction.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols such as Secure Socket Layer (SSL) encryption to protect sensitive information during transmission. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
(a) Access and Correction
You can access, correct, or update your personal information by logging into your account or contacting us directly.
(b) Data Deletion
You can request the deletion of your personal information, and we will comply with applicable laws regarding such requests.
(c) Marketing Communications
You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in the emails or by contacting us.
(d) Cookies and Tracking
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page with the “Last Updated” date. We encourage you to review this page periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: sam@northernalliancegames.co.uk
Phone: 07871305080
Mailing Address: 23 Cresswell Avenue, Palmersville, Newcastle, Tyne and Wear, NE12 9DU